Privacy Policy
Introduction
At Vines Limited, we are committed to protecting your privacy and handling your personal information responsibly. We take data protection seriously and are dedicated to ensuring that your information is collected, used, stored, and shared in a secure and transparent manner.
This Privacy Policy explains:
- How we collect, use, retain, and protect your personal information.
- The circumstances in which we may share your information.
- Your rights regarding your personal data.
- How you can update your preferences or contact us with any concerns.
You can find further information regarding how we use your personal information in our detailed guidance document links below.
Keeping Your Information Up to Date
It is important that the personal information we hold about you remains accurate and current. Please inform us promptly if your personal details change.
You may also change your communication preferences at any time or request that we stop contacting you.
Personal Information – How We Collect & How We Use
We may collect personal information about you when you interact with us. We only collect information that is necessary for legitimate business purposes and will not normally collect unless there is a clear reason to do so.
Access, Correction, Storage, and Security
We are committed to ensuring that your personal information is accurate, secure, and up to date.
You have the right to request access to the personal information we hold about you and to ask for corrections where necessary. We maintain appropriate technical and organisational measures to safeguard your data against unauthorised access, loss, misuse, or disclosure.
Who We Are
This Privacy Policy applies to all personal data collected and processed by Vines Limited, and references throughout this policy include the following businesses:
- Vines of Gatwick BMW
- Vines of Guildford BMW
- Vines of Redhill BMW
- Vines of Gatwick MINI
- Vines of Guildford MINI
- Vines of Redhill MINI
- Vines of Guildford Motorrad
- Vines Leasing
Company Registration Number: 1849408 (England & Wales)
Registered Office: Vines House, Slyfield Green, Guildford GU1 1RD United Kingdom
How to make Data Protection Complaint
If you have any concerns or wish to make a complaint about how we collect or use your personal information, please contact us directly at mydata@vinesgroup.net
We take your privacy seriously and have a formal procedure in place to handle all data protection complaints. When you submit a complaint our Group Data Compliance Executive:
- Will acknowledge your complaint in writing within 30 days of receipt.
- Will investigate the issue and keep you informed of progress without undue delay.
- Will provide you with a written outcome detailing their findings and any actions taken to resolve the matter.
If you are not satisfied with our response or how we have handled your complaint, you have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO). You can contact them by visiting the ICO Make a Complaint page. Alternatively you can call their helpline at 0303 123 1113
Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact our:
Group Data Compliance Executive
Vines of Guildford BMW
Slyfield Estate
Guildford GU1 1RD
Email: mydata@vinesgroup.net
Employee Privacy Policy
If you require information relating to our Employee Privacy Policy, please contact our Human Resources Department by email: mydata@vinesgroup.net
Policy Review
We regularly review and update this Privacy Policy to ensure it remains accurate and reflects any changes in legislation, regulatory requirements, or business practices.
Where significant changes are made, we will update this page and, where appropriate, provide prominent notice on our website.
This policy is intended to provide a concise overview of how we collect and use personal information. If you require further details or clarification on any aspect of this notice, please contact our Group Data Compliance Executive by email: mydata@vinesgroup.net
Last Reviewed: September 2026